Terms and Policies

1. Manufacturer / Supplier Address
Atomika Laboratory Supplies
145 Chattan Road
Glenferness Kyalami
Midrand

2. Quotations & Pricing Policy
2.1 Quoted prices are based on the relevant exchange rate prevailing at the date of quotation, and are valid only until “Expiry Date” on the quote.
2.2 The prices quoted are only valid based on the quantities quoted on. Any quality variations are subjected to price changes upon acceptance of orders
2.3 Value Added Tax is payable by the applicant on all goods purchased from Atomika Laboratory in terms of the current legislation
2.4 All manufactured and delivered from: 145 Chattan Road, Glenferness Kyalami, Midrand
2.5 All quotations need to be signed off for acceptance, and returned via e-mail to: atomika.lab@outlook.com with your Purchase Order.

3. Purchase Order Policy:
3.1 A ‘Purchase Order’ shall reflect: in respect of the supply and delivery of Goods and/or Services.
(a) Purchase Order Number (b) Price (c) Quantity
(d) elements (e) concentrations (d) Volume.
The Client shall notify Atomika Laboratory of any discrepancy or omission in the Purchase Order with in (24) hours after receipt.
3.2 The Client shall be responsible for all discrepancies, errors or omissions, on any of the Documentations (Purchase Orders).
3.3 All Purchase Orders require a quotation prior to ordering.
3.4 All quotations need to be signed off for acceptance by the ” Lab Manager, and returned via e-mail to: atomika.kab@outlook.com with your Purchase Order.
3.5 No variation to the Purchase order will be accepted once the order has been processed and sent for Manufacture.
3.6 Items are Non-refundable or Non-returnable once manufactured according to the Purchase order.
3.7 Once the delivery note has been accepted (Signed Off) Items may not be returned or swopped.

4. Delivery Terms
4.1 Delivery shall be made in accordance with the Terms of this Order. The Order number must appear on all documents pertaining to the Order, invoices, packing lists, correspondence, and all shipping documents. Atomika shall not substitute material or ship more than the quantity ordered.
Atomika will be Quoting the Delivery/Logistics Fee on all quotations. The Buyer is responsible for payment, all costs of delivering the Goods to the Delivery Location, including, without limitation, all shipping and freight costs and all duties, fees, tariffs
4.2 Access to Atomika premises shall at all times be subjected to Atomika standard Terms and Conditions of Access
4.2.1 Collection & Deliveries are during office hours: 08:00 – 16:00 (Monday to Thursday) 08:00 – 13:00 (Friday)
4.2.2 All Delivery Trucks and cars are to be delivered in the designated area
4.2.3 All Deliveries and Clients are to obey the speed limit of 5km/h
4.2.4 No persons is allowed on Atomika premises (Access to our Laboratory is not Authorised), unless they have been invited or have an appointment.
4.2.5 When collecting any packages from Atomika premises: Atomika will inform clients via email or telephone when your orders are ready for collection.

5. Rejection of Purchase Orders
5.1 Incorrect Purchase Orders sent to Atomika will not be processed. Atomikia will inform the client in writing when a purchase order is incorrect. Atomika shall give the Client written notice specifying particulars of the alleged defects.
5.2 Should the Client fail to rectify the defect on the purchase order within a reasonable time, Atomika may cancel the Purchases Order

6. Payment
6.1 All payments due to Atomika shall be strictly payable by the Client on Pro-forma Invoice. Before manufacturing commences.
6.2 A Statement will be submitted by Atomika monthly
6.6 Please send Proof of Payment to: atomika.lab@outlook.com
6.7 All payments due and payable are to be made by EFT
Atomika Banking Details:
Bank: FNB
Account Holder: JD De Bruyn
Branch Code: 250655
Account Number: 62825891775
If the clients accounts is in arrears, No new orders will be processed until the account has been settled.

7. Manufactured Goods
7.1 Atomika supplies: Option 1: Manufactured and receives a ‘Certificate of Analysis’ with the AA Standards (High end range)
Option 2: Manufactured with no ‘Certificate of Analysis’ with the AA Standards (Cost effective range)
7.2 All AA Standards have a valid shelf life, as indicated on the Label and Certificate.
7.3 Made on order. These are non-Returnable.

8. COA Certificate Policy:
8.1 COA will be delivered with the AA Standards. Atomika attaches the COA to the bottles when packaged.
8.2 There is an example of Atomika Certificates on our website.

9. Owneship and Risk
9.1 All items supplied or Manufactured by Atomika remains the property of Atomika until all Invoices and Accounts are fully paid.

10. Breach of Contract and Termination
10.1 Should Atomika be of the opinion, that the Client is unsatisfactory or not in accordance with the contract,
Atomika will notify the Client immediately in writing.

11. Correspondence
11.1 All correspondence (In writing) shall be done via e-mail to: atomika.lab@outlook.com

At Atomika Laboratory, we are committed to protecting your personal information and ensuring compliance with the Protection of Personal Information Act (POPIA) and other relevant South African laws. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or contact us.

1. Acceptance of Privacy Policy

By using our website, you consent to the collection, storage, and processing of your personal information as described in this Privacy Policy. This includes allowing us to use your information to enhance your experience on our website and to contact you if you reach out to us.

2. Information We Collect

We may collect and process the following types of personal information:

• Your name and contact details (e.g., email address, phone number) if you provide them via our contact forms.
• Technical information, such as your IP address, browser type, and website usage data, for analytics purposes.

3. Purpose of Collection

Your personal information will only be collected and used for the following purposes:

• To respond to your inquiries or contact requests.
• To improve the functionality and user experience of our website.
• To comply with legal obligations where applicable.

4. How We Protect Your Information

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption protocols, and regular data protection reviews.

5. Sharing of Personal Information

Atomika Laboratory does not sell, rent, or trade your personal information. Your information may only be shared with:

• Third-party service providers who assist us in operating our website or responding to inquiries, provided they comply with strict data protection requirements.
• Regulatory or legal authorities if required by law.

6. Retention of Personal Information

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights Under POPIA

As per POPIA, you have the following rights regarding your personal information:

• To request access to the personal information we hold about you.
• To request corrections or updates to your information.
• To object to the processing of your personal information in certain circumstances.
• To request deletion of your personal information, subject to legal or contractual obligations.

8. Use of Cookies

Our website may use cookies to enhance your browsing experience and collect analytics data. By using our website, you agree to the use of cookies. You can manage your cookie preferences in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be effective immediately upon posting on this website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us via our “Contact” area.